DerbyFlow Reviews
Hear every guest.
Answer with care.
Your Google reviews in one place, with replies written in your voice and a clear view of what guests keep saying.
The daily work
From a guest's note to your next move.
All the work around reviews, in a workflow your team can follow.
- 01
Answered, not ignored
A reply drafted in your voice for every review, posted to Google without leaving DerbyFlow.
- 02
More reviews, on purpose
Guests asked after a booking or an order, plus a QR card for the table.
- 03
You find out why
What guests keep praising, what keeps going wrong, and which of your team they name.
Inside DerbyFlow
The details are handled.
One inbox for Google reviews. A reply that sounds like your restaurant. A timely way to ask guests for feedback after they visit or order.
Explore DerbyFlowEvery review in one place.
Your whole Google history, not just this week’s.
Replies in your voice, not a robot’s.
Written for the review in front of you, then posted straight to Google.
Guests asked at the right moment.
The best time to ask is while the meal is still fresh.
Getting started
We set it all up. You get the credit.
- 01
We connect your Google profile
Once, and every review flows in with its whole history.
- 02
We set your voice and your asks
How replies sound, and when guests get asked.
- 03
We keep it answered
Replies go out, and we tell you what guests keep saying.
What owners say