More five-star reviews.
Higher on Google.

Reviews decide where diners eat and where Google ranks you. We ask every guest at the right moment, reply to every review and get your whole team in on it.

Your reviews talk before you do.

  • Diners read reviews firstBefore they book, people check your stars and read what other guests said.
  • Silence looks badA bad review with no reply tells every future guest that nobody is listening.
  • Reviews move your rankingFresh reviews and replies help you climb the map. A quiet profile slowly slips.

What we do

Everything that earns you five stars.

Our team sets it up and runs it every week. You run the restaurant.

  • Asked after every visit

    An email asking for a review, sent automatically after a booking or an online order.

  • A review page of your own

    A branded page guests land on, on your site or from the QR code.

  • QR codes in the room

    Table tents and receipts with a QR code that takes guests straight to your review page.

  • A reply to every review

    Every review, good or bad, gets a thoughtful reply written with AI in your voice.

  • Staff leaderboards

    Guests name the staff who looked after them, and the leaderboard counts every shout-out.

  • Review insights

    See what guests praise and what they complain about, pulled from your reviews.

  • Every review in one place

    New Google reviews land in one inbox, so nothing slips by.

  • Offers that bring guests back

    Coupons and offers that give happy guests a reason for another visit.

See every move we make.

Your reputation should never run on luck. Every week you get a report in plain English, and a real team you can reach.

  • What we didEvery request sent and every review answered this week.
  • What movedYour rating, your review count and where you show up on the map.
  • What is nextWhat guests are saying, and what we are doing about it.
A restaurant owner and a Derby team member going over the weekly performance report on a laptop

Not another review tool.

Typical review software

  • Software you have to run yourself
  • Canned replies nobody reads
  • Your staff left out of it
  • Reviews in one app, marketing in another
  • You chase them for updates

  • A team that runs it for you
  • A real reply to every review, in your voice
  • Staff leaderboards built from guest shout-outs
  • Reviews, SEO and marketing run by one team
  • A real team that comes to you

Results

Restaurants we put #1 on Google.

  • #1on GoogleConall's Public HouseEast Village, NYC
  • #1on GoogleWu ZhaoBentonville, AR
  • #1on GoogleAma Raw BarWest Village, NYC
  • #1on GoogleGhostFace BrewingMooresville, NC
  • #1on GoogleGuidon BrewingHendersonville, NC
  • #1on GoogleSarcastic Swine BBQAmesbury, MA
  • #1on GoogleChao VietnameseFishers, IN
Google review
“Great little company. Saw them as a sponsor at a great lounge. Then worked with them on my own restaurant and they have done wonders since. Highly recommend”
Christopher SmithTavern Bar & Grill

Questions owners ask.

Will I see every review?

Yes. Every Google review lands in one inbox, with an AI reply written in your voice waiting in a click, so nothing slips by.

Can you remove bad reviews?

Nobody can remove an honest review, and anyone who says they can is selling something. If a review breaks Google’s rules, we flag it. Otherwise we reply well, and a steady flow of new reviews from happy guests does the rest.

Who writes the replies?

AI writes a reply to every review in your restaurant’s voice, good or bad, so every guest hears back.

How do the staff leaderboards work?

Guests often name the server who looked after them. The leaderboard counts those shout-outs in your reviews, so the whole team has a reason to go the extra mile.

Which package includes reputation management?

Visibility and Growth Partner: review requests by email and QR code, AI-assisted replies, review insights and staff leaderboards.