“...I've seen a big increase in online orders and really like how they convert people that have ordered from third parties to ordering on the website so we don't have to pay the crazy DoorDash fees. These guys are the real guys and I am very happy with the services and software I get.”
KPKavin ParthivA Taste Of India
Questions owners ask.
Does Derby take a commission on orders?
No. Derby takes 0% of every order, so the money from your online orders goes to you.
Do guests have to download an app?
No. They order right on your website. Regulars can add it to their home screen, and it opens like an app.
What if we get slammed?
Turn on busy mode to add prep time, cap how many orders come in per time slot, or pause ordering altogether, all from the order board.
What if nobody sees an order come in?
Every new order chimes, pops up on screen and lands in your email. If one sits for 10 minutes, you get a second email.
Can I 86 an item online?
Yes. Hide any item from your online menu in a tap, and change names, prices and descriptions just for online.
Who sets it up?
We do. Our team builds your online menu, matches the page to your brand and puts ordering on your website.
Which package includes online ordering?
Every package. Online ordering is part of DerbyFlow, which comes with every Derby Digital package.