Requests from your website land in one pipeline, priced from your own catering menu, sent as a link guests read and sign, then followed up until they book.
Through a request form we add to your website, plus catering pages and your catering menu. Every request lands in your pipeline, scored, with a thank-you sent to the guest.
How does pricing work?
Quotes come from your own catering menu, priced per guest or per tray, with add-ons like delivery and setup. You can also build a quote line by line and save it as a template.
Do follow-ups really send on their own?
Yes, once you switch them on. The default is a nudge on day 2, day 5 and day 10, and it stops the moment they book or the lead goes cold.
Can guests sign the quote?
Yes. They open the quote link, accept your terms and sign by typing their name. Nothing to print or scan.
Can guests pay the deposit online?
Not yet. For now DerbyFlow tracks the deposit and payment schedule, and you take payment the way you do today.
Does it text the guest?
No. Catering runs on email, with every reply in one thread.
Who sets it up?
We do. Our team builds your catering menu, packages and terms, and puts the request form on your website.
Which package includes catering?
Every package. Catering is part of DerbyFlow, which comes with every Derby Digital package.