How we increased Pina Fiesta's monthly revenue by 12%

Pina Fiesta, a hometown staple in Louisville, Kentucky famous for it's endless margaritas and authentic tacos reached out to Derby Digital in February of 2025. Although they had a loyal customer base and a strong word-of-mouth presence, they were failing to attract new customers and appeal to everyday audiences. Read this case study to see how we transformed Pina Fiesta's digital presence and increased their monthly revenue by 12%.

Client

Client

Pina Fiesta

SERVICES Provided

SERVICES Provided

Branding, Website Design, Marketing, Software Solutions

Date

February 2025 -> Present

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"Jahan amigo the work you guys do for me is crazy good, I don't know this fancy marketing stuff but whatever you all are doing is working so well muchas gracias"

Eulogio Gutierrez

Pina Fiesta

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Google Verifed

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"Jahan amigo the work you guys do for me is crazy good, I don't know this fancy marketing stuff but whatever you all are doing is working so well muchas gracias"

Eulogio Gutierrez

Pina Fiesta

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Google Verifed

Before we start... Here's the proof 👇

We already know that such an extraordinarily large number is hard to believe. After all, there's plenty of agencies & marketing gurus out there who flaunt edited screenshots and fallacious. That's why with every case study, we aim to be as transparent and genuine as possible.

Here's Derby Digital co-founder Jahan with Eulogio, owner of Pina Fiesta.

Here are Eulogio's Toast screenshots, clearly showing the revenue increases.

So… how did we achieve such incredible results for Pina Fiesta?

We did so by employing an iteration of our 5-step Kitchen To Kingdom™ marketing framework.

Step #1: High-Converting & SEO-Optimized Landing Page

Nowadays, most people come across a restaurant through organic search. Someone may be searching for "restaurants near me" or in this case, "mexican food near me". This means that the searcher is a high-intent buyer; they're actively searching for what you're offering.

While identifying marketing ideas for Pina Fiesta, our research led us to discern that there was a large population in Louisville, Kentucky actively searching for Mexican food and restaurants. This was perfect for us and we designed and revamped the branding for Pina Fiesta, ensuring modernization and alignment with what people around Louisville were searching for. We also began local SEO campaigns to generate more impressions for the site and increase brand awarness.

But what did we do with all of that traffic? After all, having a bunch of high-intent potential buyers viewing a page but not converting into paid customers is a recipe for failure. So, we created high-converting landing pages for specific keywords. Think of things like "tacos near me" and "best Mexican restaurants in Louisville". We created pages that looked amazing, had clear call-to-actions, and offered a sense of community.

The result? Visitors skyrocketed, online orders increased by nearly 20%, and Pina Fiesta generated thousands of local impressions.

Step #2: SEO-Optimized Google Profile With Coupons, Specials, Posts, etc

Now our SEO optimizations didn't stop there. We completely revamped Pina Fiesta's Google presence through a targeted Google Profile & Ads campaign with the intention to generate more local impressions, especially in areas within a 10 mile radius of Pina Fiesta.

The purpose of this wasn't to target high-intent potential customers, but instead to increase Pina Fiesta's brand awareness in neighborhoods closest to them. Think family nights, daily outings, etc. We wanted Pina Fiesta to be an option to eat for people who lived by.

Therefore, we didn't see immediate results, but over time brand awareness gradually increased and every night became bustling with new customers. What's interesting is that we originally didn't anticipate elderly individuals from the neighboring homes visiting; after all, Pina Fiesta is a loud and fast-paced restaurant, something that often deters older individuals. However, Pina Fiesta became a blast with the older, retired cohort who wanted to get out of the house and have a fun and lively night out.

Step #3: Coupon-Driven Google Review Automation

Now that we had all of these new visitors, we needed to implement a system to keep them loyal and coming back. At the same time, we needed to work on our Google rankings and keep getting new customers in the door. Our solution? Coupon-driven Google review automation.

This worked great for 3 reasons:

1) We could essentially filter out negative reviews: our landing page automatically detected sentiment and would only propagate the review to Google if it had a positive sentiment

2) We could easily identify any operational bottlenecks through our custom form. If someone had a bad experience, they would fill out a quick and easy form. We were able to segment the data and look for patterns such as a bad cook, a rude server, etc.

3) We saw on average 41% of patrons scanning the QR code and redeeming their coupon. On top of that, about 20% of patrons would redeem their coupons with most of them being upsold onto higher ticket entrees and full meals.

Now that we had all of these new visitors, we needed to implement a system to keep them loyal and coming back. At the same time, we needed to work on our Google rankings and keep getting new customers in the door. Our solution? Coupon-driven Google review automation.

This worked great for 3 reasons:

1) We could essentially filter out negative reviews: our landing page automatically detected sentiment and would only propagate the review to Google if it had a positive sentiment

2) We could easily identify any operational bottlenecks through our custom form. If someone had a bad experience, they would fill out a quick and easy form. We were able to segment the data and look for patterns such as a bad cook, a rude server, etc.

3) We saw on average 41% of patrons scanning the QR code and redeeming their coupon. On top of that, about 20% of patrons would redeem their coupons with most of them being upsold onto higher ticket entrees and full meals.

Now that we had all of these new visitors, we needed to implement a system to keep them loyal and coming back. At the same time, we needed to work on our Google rankings and keep getting new customers in the door. Our solution? Coupon-driven Google review automation.

This worked great for 3 reasons:

1) We could essentially filter out negative reviews: our landing page automatically detected sentiment and would only propagate the review to Google if it had a positive sentiment

2) We could easily identify any operational bottlenecks through our custom form. If someone had a bad experience, they would fill out a quick and easy form. We were able to segment the data and look for patterns such as a bad cook, a rude server, etc.

3) We saw on average 41% of patrons scanning the QR code and redeeming their coupon. On top of that, about 20% of patrons would redeem their coupons with most of them being upsold onto higher ticket entrees and full meals.

Step #4: Kitchen To Kingdom™ software, SMS/Email Marketing, AI Automations, & More

At this stage, Pina Fiesta's revenue had already increased substantially. They were acquiring new customers on autopilot, were having no trouble keeping them loyal, and were ranking high on Google.

It was around this time when we were finishing development on our proprietary software for restaurant owners: Kitchen To Kingdom™. This software, which was as simple as hooking up to Pina Fiesta's websites and social medias, provided us with detailed analytics that were pertinent to future SEO campaigns. We could engage in SMS/Email marketing with patrons, segment and track customer data, and even map out an entire journey of a customer, delineating exactly how we had acquired them.

On top of this, we offered Pina Fiesta AI automations to streamline restaurant operations and marketing. Gone were the days of them needing to manually respond to customer service requests, pay large commissions for online ordering, and spend long hours crafting social media posts.

Our software automated everything for Pina Fiesta, helping them grow by over 12%.

At this stage, Pina Fiesta's revenue had already increased substantially. They were acquiring new customers on autopilot, were having no trouble keeping them loyal, and were ranking high on Google.

It was around this time when we were finishing development on our proprietary software for restaurant owners: Kitchen To Kingdom™. This software, which was as simple as hooking up to Pina Fiesta's websites and social medias, provided us with detailed analytics that were pertinent to future SEO campaigns. We could engage in SMS/Email marketing with patrons, segment and track customer data, and even map out an entire journey of a customer, delineating exactly how we had acquired them.

On top of this, we offered Pina Fiesta AI automations to streamline restaurant operations and marketing. Gone were the days of them needing to manually respond to customer service requests, pay large commissions for online ordering, and spend long hours crafting social media posts.

Our software automated everything for Pina Fiesta, helping them grow by over 12%.

At this stage, Pina Fiesta's revenue had already increased substantially. They were acquiring new customers on autopilot, were having no trouble keeping them loyal, and were ranking high on Google.

It was around this time when we were finishing development on our proprietary software for restaurant owners: Kitchen To Kingdom™. This software, which was as simple as hooking up to Pina Fiesta's websites and social medias, provided us with detailed analytics that were pertinent to future SEO campaigns. We could engage in SMS/Email marketing with patrons, segment and track customer data, and even map out an entire journey of a customer, delineating exactly how we had acquired them.

On top of this, we offered Pina Fiesta AI automations to streamline restaurant operations and marketing. Gone were the days of them needing to manually respond to customer service requests, pay large commissions for online ordering, and spend long hours crafting social media posts.

Our software automated everything for Pina Fiesta, helping them grow by over 12%.

Step #5: Derby IVR System To Automatically Answer Phone & Take Orders

After implementing our software, most of Pina Fiesta's operational difficulties were solved. However, we recognized yet another pressing issue Pina Fiesta was experiencing: with a primarily Spanish-speaking staff, customer service was often lacking. The phone was going unanswered, patrons voicing concerns were not being attended to properly, and orders were being messed up. We needed to change this.

We set out to develop a technology specifically for Pina Fiesta that would automate this process. Traditional IVR systems are boring, lack innovation, and are quite frankly outdated. This led us to develop "Jack AI", one of the first AI IVR systems to hit the market. Unlike a traditional IVR system, "Jack AI" is able to function much like a regular human, answer customer service requests, and even store data. For example, if a customer voiced a concern regarding a messed-up order, "Jack AI" would collect and segment that data through our software and notify Eulogio of the mistake. We even developed the "Jack AI" to take orders over the phone, greatly streamlining restaurant operations and reducing errors in food orders.

After implementing our software, most of Pina Fiesta's operational difficulties were solved. However, we recognized yet another pressing issue Pina Fiesta was experiencing: with a primarily Spanish-speaking staff, customer service was often lacking. The phone was going unanswered, patrons voicing concerns were not being attended to properly, and orders were being messed up. We needed to change this.

We set out to develop a technology specifically for Pina Fiesta that would automate this process. Traditional IVR systems are boring, lack innovation, and are quite frankly outdated. This led us to develop "Jack AI", one of the first AI IVR systems to hit the market. Unlike a traditional IVR system, "Jack AI" is able to function much like a regular human, answer customer service requests, and even store data. For example, if a customer voiced a concern regarding a messed-up order, "Jack AI" would collect and segment that data through our software and notify Eulogio of the mistake. We even developed the "Jack AI" to take orders over the phone, greatly streamlining restaurant operations and reducing errors in food orders.

After implementing our software, most of Pina Fiesta's operational difficulties were solved. However, we recognized yet another pressing issue Pina Fiesta was experiencing: with a primarily Spanish-speaking staff, customer service was often lacking. The phone was going unanswered, patrons voicing concerns were not being attended to properly, and orders were being messed up. We needed to change this.

We set out to develop a technology specifically for Pina Fiesta that would automate this process. Traditional IVR systems are boring, lack innovation, and are quite frankly outdated. This led us to develop "Jack AI", one of the first AI IVR systems to hit the market. Unlike a traditional IVR system, "Jack AI" is able to function much like a regular human, answer customer service requests, and even store data. For example, if a customer voiced a concern regarding a messed-up order, "Jack AI" would collect and segment that data through our software and notify Eulogio of the mistake. We even developed the "Jack AI" to take orders over the phone, greatly streamlining restaurant operations and reducing errors in food orders.

Conclusion

As of writing this (April 24, 2025), we have increased Pina Fiesta's monthly revenue by over 12% through our Kitchen To Kingdom™ marketing system. Prior to working with us, Pina Fiesta lacked branding, a clear community message, and brand awareness. They didn't have a website, a Google profile, or social medias. Now, Pina Fiesta is acclaimed as one of the best Mexican restaurants in Louisville, has an amazing website and branding, and is growing at a significant rate. If you're wanting similar results for your restaurant, Derby Digital is accepting 2 new partners for the month of April.

As of writing this (April 24, 2025), we have increased Pina Fiesta's monthly revenue by over 12% through our Kitchen To Kingdom™ marketing system. Prior to working with us, Pina Fiesta lacked branding, a clear community message, and brand awareness. They didn't have a website, a Google profile, or social medias. Now, Pina Fiesta is acclaimed as one of the best Mexican restaurants in Louisville, has an amazing website and branding, and is growing at a significant rate. If you're wanting similar results for your restaurant, Derby Digital is accepting 2 new partners for the month of April.

As of writing this (April 24, 2025), we have increased Pina Fiesta's monthly revenue by over 12% through our Kitchen To Kingdom™ marketing system. Prior to working with us, Pina Fiesta lacked branding, a clear community message, and brand awareness. They didn't have a website, a Google profile, or social medias. Now, Pina Fiesta is acclaimed as one of the best Mexican restaurants in Louisville, has an amazing website and branding, and is growing at a significant rate. If you're wanting similar results for your restaurant, Derby Digital is accepting 2 new partners for the month of April.

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Want similar results as this case study? Become a partner today.

We'll start with a quick consult + audit of your business, identify areas for improvement, & start small. Then, once you see results & value we'll scale up.

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Free Consultation & Audit

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Affordable Packages To Start

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Results in 1 Month